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Home / Terms & Conditions

Terms & Conditions

Last updated: June 2025  |  Strategic Oakmont Medical Services Ltd  |  Registered in England & Wales

1. Company Information

These Terms and Conditions govern the business relationship between Strategic Oakmont Medical Services Ltd ("the Company", "we", "us") and any party ("the Buyer", "you") engaging our pharmaceutical wholesale services. Our registered office is in the United Kingdom. Company registration number and full registered address are available upon request.

2. Scope of Services

Strategic Oakmont Medical Services operates exclusively as a pharmaceutical wholesaler. We do not supply medicines directly to patients or members of the public. All supply is limited to:

  • Licensed hospitals and healthcare institutions
  • Registered pharmacies and dispensing practices
  • Licensed pharmaceutical distributors and wholesalers
  • Other authorised healthcare organisations

We reserve the right to verify licensing status before accepting any order.

3. Ordering & Order Acceptance

All orders are placed via written enquiry (email or contact form). No order is accepted until confirmed in writing by the Company. We reserve the right to refuse any order at our sole discretion, including where we are unable to verify the buyer's regulatory status.

4. Pricing & Payment

All prices are subject to individual quotation and may vary based on product availability, quantity, origin, and market conditions. Prices are quoted in GBP (£) unless otherwise agreed. Payment terms will be specified in each quotation. Pro forma payment is required unless a credit account has been formally agreed in writing.

5. Delivery & Logistics

Estimated lead times will be confirmed at the point of order. Risk in goods passes to the Buyer upon dispatch. Cold chain products will be transported under validated temperature-controlled conditions. The Company will provide shipping documentation and temperature logs where applicable.

6. Product Authenticity

All products supplied by Strategic Oakmont Medical Services are sourced exclusively from licensed manufacturers and authorised distributors. Batch records, Certificates of Analysis (CoA), and GDP documentation are available on request for every order.

7. Returns & Complaints

Claims for damaged, incorrect, or missing goods must be notified within 48 hours of delivery. Returns are accepted only where goods are defective or incorrectly supplied, and subject to prior written authorisation. For adverse event or pharmacovigilance reports, please contact us at info@strategicoakmont.com immediately.

8. Limitation of Liability

The Company's liability to the Buyer is limited to the invoice value of the goods in question. We are not liable for indirect, consequential, or special losses of any kind. Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For legal or contractual queries, please contact: info@strategicoakmont.com

Strategic Oakmont Medical Services

Strategic Oakmont Medical Services is a UK-based pharmaceutical wholesaler committed to authentic products, ethical supply chains, and long-term global partnerships.

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